🛍️ Ordering & Payment
Which payment methods do you accept?
We accept credit cards (Visa, Mastercard), PayPal, Klarna (instant payment only), Apple Pay, and Google Pay.
Is there a minimum order amount?
No, there is no minimum order value at SIZOO.
Do you offer free shipping?
Yes! Orders over **99 €** qualify for free shipping within Germany.
🚚 Shipping & Delivery
Do you ship internationally?
We currently ship only within Germany.
How long does delivery take?
Shipping within Germany takes 2–4 business days until you receive your order.
After receiving your order, we will process it within 1-2 days. Shipping with DHL Paket Standard takes 1-2 days.
How can I track my order?
Once shipped, you'll receive an email with a tracking link. You can also Track Your Order
🔄 Returns & Exchanges
Can I return items?
Yes, you can return unworn items free of charge within 14 days. A return label is included in your parcel.
Do you offer exchanges?
We currently do not offer direct exchanges. Please return the item and place a new order.
📩 Customer Service
How can I contact you?
Send us an email at 📧 mail@sizoo.online or use the contact form on our website.
When will I get a reply?
Our customer service usually replies within 24 hours on business days.
Where can I find updates about new products?
Follow us on Instagram: 📸 https://www.instagram.com/sizoo.shop/ or subscribe to our newsletter!
