Notice regarding the General Terms & Conditions English version
The following Terms and Conditions are a translation of the original German version. The German version is legally binding. These Terms and Conditions are governed by and shall be construed in accordance with the laws of the Federal Republic of Germany.
In the event of any discrepancies or inconsistencies between the German and the English versions, the German version shall prevail.
General Terms and Conditions (GTC)
for the Online Shop operated at the URL https://sizoo.online/de
by FRAlineo GmbH, Domstraße 10, 20095 Hamburg, Germany,
email: mail@sizoo.online,
telephone: +49 (0) 160 5912750
(hereinafter referred to as the “Provider”)
1. Scope of Application
1.1 These General Terms and Conditions (GTC) shall apply, upon their inclusion, to all contracts concluded for the purchase of goods, services or other items (hereinafter referred to as “Goods”) via the online shop at the above-mentioned URL, in the version valid at the time the contract is concluded.
1.2 These GTC shall apply exclusively. Any deviating terms and conditions of the customer shall not become part of the contract unless the Provider expressly agrees to their validity.
2. Conclusion of Contract
2.1 The offers presented in the online shop constitute a non-binding invitation by the Provider to online shop visitors to submit an offer to purchase the Goods offered in the shop.
2.2 The ordering of the Goods is carried out via the Provider’s online order form. After selecting the desired Goods, entering all required mandatory information and completing all other mandatory steps in the ordering process, the selected Goods can be ordered by clicking the order button at the end of the checkout page (order). By placing the order, the customer submits a binding contractual offer to purchase the selected Goods.
2.3 The contract is concluded when the Provider accepts the customer’s offer. Acceptance takes place by the Provider confirming the conclusion of the contract in written or text form (e.g. by email) (order confirmation) and this order confirmation is received by the customer, or by delivering the ordered Goods and the Goods being received by the customer, or by requesting payment from the customer (e.g. invoice or credit card payment during the ordering process) and the payment request being received by the customer. The decisive point in time for the conclusion of the contract is the moment when one of the aforementioned alternatives occurs for the first time.
2.4 Before submitting the binding order, the customer may review and correct their entries at any time using the usual keyboard, mouse, touch or other available input functions. All entries are displayed again in a confirmation window before final submission and may also be corrected there.
2.5 The Provider shall store the contract text after the conclusion of the contract and shall transmit it to the customer in text form (e.g. by email). Any further accessibility of the contract text shall not take place. If the purchase was made via a customer account, the customer may view their orders and order data there.
2.6 The following languages are available for the conclusion of the contract: German, English.
3. Right of Withdrawal for Consumers
3.1 Consumers are generally entitled to a right of withdrawal for contracts concluded outside of business premises and for distance selling contracts.
3.2 A consumer is any natural person who concludes a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity.
3.3 Details of the right of withdrawal can be found in the withdrawal instructions, which are provided to the consumer at the latest immediately prior to the conclusion of the contract.
4. Payment, Default
4.1 The prices listed in the online shop at the time of ordering shall apply. All prices include statutory value-added tax (VAT) and, where applicable, additional shipping costs as indicated.
4.2 The customer will be informed about the available payment methods in the Provider’s online shop.
4.3 If payment by credit or debit card is agreed, the purchase price shall be due immediately upon conclusion of the contract.
4.4 If payment via PayPal is agreed, the purchase price shall be due immediately upon conclusion of the contract. Payment processing is carried out via PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg.
4.5 If Sofortüberweisung is agreed, the purchase price shall be due immediately upon conclusion of the contract. Payment processing is carried out via Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany.
4.6 If Giropay is agreed, the purchase price shall be due immediately upon conclusion of the contract. Payment processing is carried out via paydirect GmbH, Stephanstr. 14–16, 60313 Frankfurt am Main, Germany.
4.7 If the customer is in default of payment, the statutory provisions regarding default shall apply.
4.8 The Provider is entitled to review payments prior to processing within the scope of statutory provisions. In the event of a justified suspicion of unauthorized or fraudulent activities, the Provider may cancel orders or request additional information from the customer.
5. Retention of Title
5.1 The purchased Goods shall remain the property of the Provider until full payment of the purchase price has been made.
6. Delivery and Reservation of Self-Supply
6.1 Unless otherwise agreed, delivery shall be made within the delivery period specified in the online shop to the delivery address provided by the customer. Delivery is carried out exclusively within Germany.
6.2 Shipping costs may apply and are indicated in the online shop. Free shipping may be offered from a specified order value.
6.3 Self-collection of the purchased Goods is excluded.
6.4 If the Provider is unable to deliver the ordered Goods because it has not been supplied by its own supplier through no fault of its own, despite having concluded a congruent covering transaction with a reliable supplier in due time, the Provider shall be released from its obligation to perform and may withdraw from the contract. The customer shall be informed immediately, and any payments already made shall be refunded without delay. Mandatory consumer rights remain unaffected.
7. Warranty
7.1 The statutory provisions on liability for defects shall apply.
8. Liability
8.1 The Provider shall be liable without limitation:
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for damages resulting from injury to life, body or health;
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for damages caused by intent or gross negligence;
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in the case of a guarantee promise;
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due to mandatory statutory liability (e.g. under the Product Liability Act).
8.2 In the event of a negligent breach of a material contractual obligation, liability shall be limited to the foreseeable damage typical for the contract.
8.3 In all other cases, liability of the Provider, its legal representatives and vicarious agents is excluded.
9. Data Protection
9.1 The Provider processes personal data confidentially and in accordance with statutory data protection regulations. Further details can be found in the privacy policy.
10. Final Provisions
10.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), unless this deprives consumers in the EU of mandatory protections of their country of residence.
10.2 If the customer is a merchant, a legal entity under public law or a special fund under public law, the courts at the Provider’s registered office shall have jurisdiction, unless an exclusive jurisdiction applies.
10.3 Should any provision of these GTC be invalid or unenforceable, the remaining provisions shall remain unaffected.
11. Consumer Dispute Resolution
11.1 The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Last updated: December 2025
