Privacy Policy
Legal Notice regarding the English version
The following Privacy Policy is a translation of the original German version.
The German version is legally binding.
This Privacy Policy is governed by and construed in accordance with the laws of the Federal Republic of Germany.
In the event of discrepancies or inconsistencies between the German and the English version, the German version shall prevail.
1. Data Protection at a Glance
1.1 General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in the privacy policy listed below this text.
1.2 Data Collection on this Website
1.2.1 Data Collection on this Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the Responsible Body” in this Privacy Policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter into a contact form.
Other data is collected automatically or with your consent when you visit the website through our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order enquiries.
What rights do you have regarding your data?
You have the right at any time to obtain information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time regarding this and any other questions on the subject of data protection.
1.3 Analysis Tools and Third-Party Tools
When visiting this website, your surfing behaviour may be statistically evaluated. This is mainly done with so-called analysis programs.
Detailed information on these analysis programs can be found in the following Privacy Policy.
2. Hosting and Content Delivery Networks (CDN)
2.1 Shopify
We host the content of our website with the following provider:
Shopify
The provider is Shopify International Limited, Victoria Buildings, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter “Shopify”).
Shopify is a tool for creating and hosting websites. When you visit our website, Shopify records your IP address as well as information about the device and browser you use. Shopify also analyses visitor numbers, visitor sources and customer behaviour and creates user statistics. When you make a purchase on our website, Shopify also collects your name, email address, delivery and billing addresses, payment data and other data related to the purchase (e.g. telephone number, amount of revenue generated, etc.). For analysis purposes, Shopify stores cookies in your browser.
Details can be found in Shopify’s Privacy Policy:
https://www.shopify.de/legal/datenschutz
The use of Shopify is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable presentation of our website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as consent includes the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting). Consent can be revoked at any time.
2.2 Data Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required under data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
2.3 Cloudflare
We use the service “Cloudflare”. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter “Cloudflare”).
Cloudflare provides a globally distributed Content Delivery Network with DNS. Technically, the transfer of information between your browser and our website is routed via Cloudflare’s network. This enables Cloudflare to analyse traffic between your browser and our website and to act as a filter between our servers and potentially malicious traffic from the internet. Cloudflare may also use cookies or other technologies to recognise internet users, which are used solely for the purpose described here.
The use of Cloudflare is based on our legitimate interest in a secure and error-free provision of our website (Art. 6(1)(f) GDPR).
The data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Further information on security and data protection at Cloudflare can be found at:
https://www.cloudflare.com/privacypolicy/
Cloudflare is certified under the EU-US Data Privacy Framework (DPF).
2.4 Data Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service.
3. General Information and Mandatory Disclosures
3.1 Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy.
When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This Privacy Policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.
We point out that data transmission over the internet (e.g. communication by email) may have security gaps. Complete protection of data against access by third parties is not possible.
3.2 Information on the Responsible Body
The responsible body for data processing on this website is:
FRAlineo GmbH
Domstraße 10
c/o Design Offices
20095 Hamburg
Germany
Phone: +49 160 5912750
Email: mail@sizoo.online
The responsible body is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).
3.3 Storage Period
Unless a more specific storage period has been specified within this Privacy Policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, deletion will take place after these reasons no longer apply.
3.4 General Information on the Legal Bases for Data Processing on this Website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g. via device fingerprinting), data processing is additionally based on § 25(1) TDDDG. Consent can be revoked at any time.
If your data is required for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following sections of this Privacy Policy.
3.5 Recipients of Personal Data
In the course of our business activities, we work together with various external parties. In some cases, it is also necessary to transmit personal data to these external parties. We only pass on personal data to external parties if this is necessary within the scope of contract fulfilment, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR in the disclosure, or if another legal basis permits the disclosure of data. When using data processors, we only pass on personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.
3.6 Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may revoke consent already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
3.7 Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION PURSUANT TO ART. 21(2) GDPR).
3.8 Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.
3.9 Right to Data Portability
You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
3.10 Information, Correction and Deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time regarding this and any other questions on the subject of personal data.
3.11 Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data – apart from storage – may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
3.12 SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
3.13 Encrypted Payment Transactions on this Website
If, after the conclusion of a fee-based contract, there is an obligation to transmit your payment data (e.g. account number in the case of direct debit authorisation), this data is required for payment processing.
Payment transactions via the common means of payment (Visa/MasterCard, direct debit procedure) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
3.14 Objection to Advertising Emails
The use of contact data published within the scope of the imprint obligation for the transmission of unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.
4. Data Collection on this Website
4.1 Cookies
Our websites use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or automatic deletion occurs via your web browser.
Cookies can be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies may be used to evaluate user behaviour or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions requested by you (e.g. for the shopping cart function) or to optimise the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Which cookies and services are used on this website can be found in this Privacy Policy.
4.2 Consentmo
We use the consent management tool “Consentmo”, provided by Consentmo Ltd., 7 Kordopulov Str., 1407 Sofia, Bulgaria.
With the help of this tool, we manage the consents you have given pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG, as well as document and store them in order to ensure legally compliant consent collection (Art. 6(1)(c) GDPR – legal obligation).
Consentmo sets technically necessary cookies to store the user’s consent status and to recognise it during subsequent page visits. Among other things, the following data are processed: consent status, timestamp, device and browser settings, and the individual selection of cookie categories.
The data are stored on your end device until you delete the cookies or change the settings via the Consentmo tool. You can revoke or adjust all consents at any time via the cookie banner.
Further information can be found in the provider’s privacy policy:
https://www.consentmo.com/privacy-policy
4.3 Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
-
browser type and browser version
-
operating system used
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referrer URL
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hostname of the accessing computer
-
time of the server request
-
IP address
These data are not merged with other data sources.
The collection of these data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be collected.
4.4 Contact Form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on these data without your consent.
The processing of these data is based on Art. 6(1)(b) GDPR, insofar as your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested; consent can be revoked at any time.
The data you enter in the contact form remain with us until you request us to delete them, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
4.5 Use of Artificial Intelligence (AI) to Respond to Customer Enquiries
We use AI-supported software and chatbots to efficiently process and respond to customer enquiries. The systems we use analyse the content of your message in order to automatically or partially automatically generate appropriate responses or response suggestions.
All content of your enquiry is processed, including names, email addresses, communication content and technical metadata (e.g. IP address, device and browser information).
Processing serves the purpose of fast and efficient customer communication, automation of recurring processes and improvement of response quality of our systems (machine learning).
We use the following AI application:
SINTRA AI
We use SINTRA AI for customer communication. The provider is 8 the Green, Ste A, Dover, Delaware 19901, United States. When you contact us, your enquiries, including metadata, may be transmitted to the servers of this provider and processed there in order to generate automated responses or response suggestions.
A transfer to third countries (USA) is therefore possible. For more information, please find SINTRA AI's policy to ensure appropriate safeguards in accordance with requirements within the European Union (EU) or the European Economic Area (EEA) under the following link:
https://sintra.ai/legal/privacy-policy
The data you enter as part of the communication remain with us or the service provider until you request deletion, revoke your consent or the purpose of processing no longer applies (e.g. after completion of processing your enquiry). Statutory retention obligations remain unaffected.
Data processed via AI systems or chatbots may be used to improve the response behaviour of the systems (training, optimisation), insofar as this is permissible under data protection law.
4.6 Data Processing Agreement
We have concluded a data processing agreement (DPA) with SINTRA AI in accordance with Art. 28 GDPR. This ensures that personal data are processed only in accordance with our instructions and in compliance with the GDPR.
4.7 Legal Bases
The legal basis for the use of AI and chatbot systems is Art. 6(1)(b) GDPR, insofar as processing is necessary for contract initiation or contract performance (e.g. customer enquiries regarding orders).
Insofar as consent is requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG; consent can be revoked at any time.
In all other cases, processing is based on our legitimate interest in efficient and modern customer communication (Art. 6(1)(f) GDPR).
4.8 Enquiries by Email, Telephone or Fax
If you contact us by email, telephone or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of processing your request. We do not pass on these data without your consent.
The processing of these data is based on Art. 6(1)(b) GDPR, insofar as your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested; consent can be revoked at any time.
The data you send to us via contact enquiries remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after completion of processing your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
4.9 Google Forms
We have integrated Google Forms on this website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”).
Google Forms enables us to create online forms to collect messages, enquiries and other input from website visitors in a structured manner. All data you enter are processed on Google’s servers. Google Forms stores a cookie in your browser that contains a unique ID (NID cookie). This cookie stores various information, such as your language settings.
The use of Google Forms is based on our legitimate interest in a user-friendly processing of your enquiry (Art. 6(1)(f) GDPR). If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG; consent can be revoked at any time.
The data you enter in the form remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after completion of processing your enquiry). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Further information can be found in Google’s privacy policy:
https://policies.google.com/
Google is certified under the EU–US Data Privacy Framework (DPF).
4.10 Data Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This ensures that personal data are processed only in accordance with our instructions and in compliance with the GDPR.
4.11 Customer Account / Registration on this Website
You can register on this website in order to use additional functions on the site and to create a personal customer account. The data entered for this purpose are used only for the purpose of using the respective offer or service for which you have registered. Mandatory information requested during registration must be provided in full; otherwise, we will reject the registration.
For important changes, such as changes in the scope of services or technically necessary changes, we use the email address provided during registration to inform you in this way.
The processing of the data entered during registration is carried out for the purpose of performing the user relationship established by the registration and, if applicable, for the initiation of further contracts (Art. 6(1)(b) GDPR).
The data collected during registration are stored by us as long as you are registered on this website and are then deleted. Statutory retention periods remain unaffected.
5. Social Media
5.1 Instagram
Functions of the Instagram service are integrated on this website. These functions are provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.
If the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thereby receives information that you have visited this website.
If you are logged into your Instagram account, you can link the contents of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to this website with your user account. We point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or their use by Instagram.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.
Insofar as personal data is collected on our website using the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook or Instagram. The processing carried out by Facebook or Instagram after forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in an agreement on joint processing. The wording of the agreement can be found at:
https://www.facebook.com/legal/controller_addendum
According to this agreement, we are responsible for providing the data protection information when using the Facebook or Instagram tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of the Facebook or Instagram products. Data subject rights (e.g. requests for information) regarding the data processed by Facebook or Instagram can be asserted directly with Facebook. If you assert your data subject rights with us, we are obliged to forward them to Facebook.
The data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum
https://privacycenter.instagram.com/policy/
https://www.facebook.com/help/566994660333381
Further information can be found in Instagram’s Privacy Policy:
https://privacycenter.instagram.com/policy/
The company is certified under the EU-US Data Privacy Framework (DPF).
6. Analytics Tools and Advertising
6.1 Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyse the behaviour of website visitors. In this context, the website operator receives various usage data, such as page views, length of stay, operating systems used and the origin of the user. These data are assigned to the respective end device of the user. There is no assignment to a user ID.
Furthermore, Google Analytics enables us, among other things, to record your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the recorded data sets and uses machine learning technologies for data analysis.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.
The data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Details can be found here:
https://business.safety.google/adscontrollerterms/sccs/
Google is certified under the EU-US Data Privacy Framework (DPF).
6.2 IP Anonymisation
Google Analytics IP anonymisation is activated. As a result, your IP address is shortened by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services associated with website and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
6.3 Browser Plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=en
Further information on how Google Analytics handles user data can be found in Google’s Privacy Policy:
https://support.google.com/analytics/answer/6004245
6.4 Data Processing Agreement
We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
6.5 Klaviyo
We have integrated Klaviyo on this website. The provider is Klaviyo Inc., 125 Summer Street, Floor 6, Boston, MA 02110, USA.
Klaviyo is a marketing automation tool for sending emails, SMS, push notifications and collecting customer reviews for eCommerce merchants.
For this purpose, Klaviyo stores the consent for email marketing. In particular, the following data may be processed: name, telephone number, email address, address data, IP address, device identifiers, usage data (such as interactions between a user and Klaviyo’s online system, website or email, browser used, operating system used, referrer URL).
The use of Klaviyo is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.
Further details can be found in the provider’s privacy policy:
https://www.klaviyo.com/legal/privacy
Klaviyo is certified under the EU-US Data Privacy Framework (DPF).
Standard Contractual Clauses apply for data transfers to third countries.
6.6 Data Processing Agreement
We have concluded a data processing agreement for the use of the above-mentioned service.
6.7 Meta Pixel (formerly Facebook Pixel)
This website uses the visitor action pixel of Meta for conversion measurement. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Meta, the collected data are also transferred to the USA and other third countries.
This allows the behaviour of website visitors to be tracked after they have been redirected to the provider’s website by clicking on a Meta advertisement. This allows the effectiveness of Meta advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimised.
The data collected are anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of users. However, the data are stored and processed by Meta so that a connection to the respective user profile on Facebook or Instagram is possible and Meta can use the data for its own advertising purposes in accordance with Meta’s data usage policy.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.
Joint responsibility exists between us and Meta Platforms Ireland Limited pursuant to Art. 26 GDPR, limited exclusively to the collection and forwarding of data to Meta. Further processing by Meta is not part of the joint responsibility.
Details on data transfer and privacy protection can be found at:
https://www.facebook.com/legal/EU_data_transfer_addendum
https://www.facebook.com/about/privacy/
Meta is certified under the EU-US Data Privacy Framework (DPF).
7. Newsletter
7.1 Newsletter Data
If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you consent to receiving the newsletter. No further data are collected or only on a voluntary basis.
The data entered into the newsletter registration form are processed exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke the consent to the storage of data, the email address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
8. Plugins and Tools
8.1 Google Fonts
This site uses so-called Google Fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required fonts into its browser cache in order to display texts and fonts correctly.
To this end, the browser you use must connect to Google’s servers. This allows Google to know that this website was accessed via your IP address.
The use of Google Fonts is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG.
Further information can be found at:
https://developers.google.com/fonts/faq
https://policies.google.com/privacy
8.2 Google Maps
This site uses the Google Maps service. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an attractive presentation of our online offers and easy findability of the locations specified on the website. This constitutes a legitimate interest pursuant to Art. 6(1)(f) GDPR.
9. eCommerce and Payment Providers
9.1 Processing of Customer and Contract Data
We collect, process and use personal customer and contract data to establish, structure and amend our contractual relationships. Personal data relating to the use of this website (usage data) are collected, processed and used only insofar as this is necessary to enable the user to utilise the service or to bill it. The legal basis for this is Art. 6(1)(b) GDPR.
9.2 Payment Services
We integrate payment services of third-party companies on our website. When you make a purchase from us, your payment data are processed by the payment service provider for the purpose of payment processing.
The use of payment service providers is based on Art. 6(1)(b) GDPR and Art. 6(1)(f) GDPR.
9.3 Payment Services
We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank details, credit card number) are processed by the payment service provider for the purpose of payment processing. The respective providers’ contractual and data protection provisions apply to these transactions. The use of payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and in the interest of the smoothest, most convenient and secure payment process possible (Art. 6(1)(f) GDPR). If your consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis for data processing; consents can be revoked at any time for the future.
The following payment services / payment service providers are used on this website:
9.4 PayPal
The provider of this payment service is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).
Data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.
Details can be found in PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
9.5 Apple Pay
The provider of this payment service is Apple Inc., Infinite Loop, Cupertino, CA 95014, USA. Apple’s privacy policy can be found at: https://www.apple.com/legal/privacy/de-ww/.
9.6 Google Pay
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google’s privacy policy can be found here: https://policies.google.com/privacy.
9.7 Stripe
Stripe / Shopify Payments
For customers within the EU, the provider is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”). Stripe is used as part of the payment service “Shopify Payments” used by us.
Data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation
Details can be found in Stripe’s privacy policy: https://stripe.com/de/privacy
9.8 Klarna / Sofortüberweisung
The provider is Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”). We exclusively offer the payment method “Sofortüberweisung” (Klarna Sofort). Other Klarna payment options (e.g. purchase on account, instalment purchase) are not used.
Klarna uses cookies to optimise the use of Sofortüberweisung. Details on Klarna’s data processing can be found at: https://www.klarna.com/de/datenschutz/. Details on Sofortüberweisung can be found at: https://www.klarna.com/sofort/.
9.9 Sofortüberweisung (Sofort GmbH / Klarna Group)
The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany. The data are processed for the execution of Sofortüberweisung. Details can be found at: https://www.klarna.com/sofort/.
9.10 giropay
The provider of this payment service is paydirekt GmbH, Stephanstraße 14–16, 60313 Frankfurt am Main, Germany (hereinafter “giropay”).
Details can be found in giropay’s privacy policy: https://www.paydirekt.de/agb/index.html.
9.11 Shopify Payment
The provider of this payment service within the EU is Shopify International Limited, 2nd Floor Victoria Buildings, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter “Shopify Payment”).
Details can be found in Shopify Payment’s privacy policy: https://www.shopify.de/legal/datenschutz.
9.12 Shop Pay
The provider of this payment service is Shopify International Limited, 2nd Floor Victoria Buildings, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter “Shop Pay”).
When using Shop Pay, personal data such as name, address, email address, telephone number, payment information and device-related data are processed in order to enable an accelerated checkout and recognition of customer data.
Further information can be found in Shopify’s privacy policy: https://www.shopify.de/legal/datenschutz
9.13 Mastercard
The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter “Mastercard”).
Mastercard may transfer data to its parent company in the USA. Data transfer to the USA is based on Mastercard’s Binding Corporate Rules. Details can be found here: https://www.mastercard.com/de/de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.
9.14 VISA
The provider of this payment service is Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter “VISA”).
The United Kingdom is considered a safe third country under data protection law. This means that the United Kingdom has a level of data protection that corresponds to the level of data protection in the European Union.
VISA may transfer data to its parent company in the USA. Data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html.
Further information can be found in VISA’s privacy policy: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
Last updated: January 2026
